AI can fix the symptom and miss the problem
A customer helped us explore development driven directly by their feedback and an AI agent. We learned why fast fixes still need technical diagnosis and a coherent data model.

Implementing connectivity between critical communications, our partnership with Get Home Safe has enabled lone worker monitoring of remote staff in one unified location. Staff can be monitored and welfare checked all from one place over all of the different communication mediums.
February 2025

Utilising a direct connection with the Tait Node via a Dip connection we have enabled Get Home Safe to cover the last major group of lone workers that suffer from a lack of remote work support.
As part of Philo Software's realtime sensor monitoring platform OnSight, we have built and support the operation of the Tait Radio Gateway. Realtime GPS is pulled from the network for radios that are covered by Get Home Safe, allowing 2 way messaging, allowing staff to communicate with remote workers via text based messaging.
Although this is currently only available in certain regions, we are actively looking at integrating into more. Get in touch to discuss how we can implement this on your network and enhance the coverage of your remote workers for Health and Safety compliance.
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Thinking out loud
A customer helped us explore development driven directly by their feedback and an AI agent. We learned why fast fixes still need technical diagnosis and a coherent data model.
AI is changing how customers work with service providers. Each assistant brings different context. We're giving them a shared understanding of how Philo Software works.